Terms of Service

Last Updated: February 9, 2025

Welcome to Grime To Dime. These Terms of Service ("Terms") govern your use of our website and junk removal services. By using our services, you agree to these Terms. Please read them carefully.

1. Service Agreement

By engaging our services, you agree to:

• Provide accurate and complete information about the items to be removed
• Ensure safe and legal access to the property and items
• Confirm ownership or authorization to dispose of items
• Pay the agreed-upon price for services rendered

2. Service Scope

Our junk removal services include:

• Residential and commercial junk removal
• Furniture and appliance disposal
• Construction debris removal
• Property cleanouts

We reserve the right to refuse service for:

• Hazardous materials
• Illegal items
• Items that pose safety risks
• Situations beyond our reasonable control

3. Pricing and Payment

Our pricing is based on:

• Volume and weight of items
• Labor requirements
• Disposal fees
• Location and accessibility

Payment terms:

• Payment is due upon service completion
• We accept major credit cards and cash
• Additional fees may apply for special handling or disposal

4. Cancellation Policy

We require:

• 24-hour notice for service cancellation
• Late cancellations may incur a fee
• No-shows may be charged a service fee

5. Liability and Insurance

We maintain comprehensive insurance coverage for:

• Property damage
• Worker's compensation
• General liability

However, we are not liable for:

• Pre-existing property damage
• Damage caused by customer misrepresentation
• Consequential or indirect damages

6. Property Access and Safety

Customers must:

• Provide safe access to work areas
• Identify potential hazards
• Secure pets and valuables
• Remove items not intended for disposal

7. Environmental Responsibility

We commit to:

• Environmentally responsible disposal
• Recycling when possible
• Compliance with environmental regulations

8. Dispute Resolution

Any disputes shall be resolved through:

• Direct negotiation
• Mediation if necessary
• Binding arbitration as a last resort

9. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified Terms.

10. Contact Information

For questions about these Terms, please contact:

Grime To Dime
Email: sawyer@grimetodime.com
Phone: (410) 300-6743